Restarting your router will often boost your speeds for a short while, but it won’t fix every underlying problem. If your network speeds were slow when you tested them, this is also a good time to run another test. Once your TV connects to the network again, try to run the Plex app.
Unplug the power cable from your router and modem.This process will shut down all network and internet connections for roughly five minutes during the reboot. You’ll generally want to do this once a month or so anyway to keep your network functioning at its best.īefore proceeding, make sure that nobody in your home is actively using the internet. Rather than try to debug every potential network problem, it’s easier to just restart your entire network to see if that sorts everything out. Often, the problem is with your local Wi-Fi network rather than your TV or the Plex app. Contact your internet provider to see whether there are network problems or whether you need an upgrade.Restart your router (see the next section).Check for sources of interference (e.g., too many walls between your router and your TV).If your speeds are slower than that, you’ll need to: You’re going to need speeds of at least 3–4 Mbps for standard streaming and 5–8 Mbps for HD. For your phone, that also means turning off mobile data and connecting only to Wi-Fi. Make sure the device you are using is on the same network as your TV. You can do an internet speed test on your computer or phone. In extreme cases, your internet may be too slow or unreliable to even connect to the Plex servers. Slow internet can often cause buffering issues with Plex and other video and streaming apps.
You may want to keep these instructions handy a good restart solves a lot of TV bugs. Plug your TV back into the wall outlet.Hold down the power button on your TV (not on the remote) for at least 60 seconds.There is a way to force your LG TV to reboot fully. This allows the TV to turn on faster, but it can allow software bugs to pile up over time. Instead of turning off, your TV enters standby mode when you press the off button. However, pressing the power button won’t actually reboot your LG webOS TV. As with most software problems, the best solution is to turn it off and back on again. Often, app problems are caused by random TV software glitches.
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